Privacy Policy

Who we are

Bartek is a Brisbane-based web design and development service. We provide landing pages, WordPress websites, and ongoing web support services across Australia.

This website is operated by Bartek. Throughout this Privacy Policy, “we”, “us” and “our” refer to Bartek. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What personal data we collect and why

We may collect personal information from you when you:

  • Fill out our contact or quote request forms
  • Create a support ticket
  • Subscribe to any of our services
  • Interact with our site (e.g., cookies or embedded content)

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Any other information voluntarily submitted by you

We use this information to respond to enquiries, deliver our services, manage support requests, and improve your user experience.

Cookies and tracking technologies

Our site uses cookies to improve your browsing experience and gather analytics data. You can manage your cookie preferences through your browser settings.

If you leave a comment or interact with embedded forms, you may opt to save your name, email, and site in cookies for convenience.

Embedded content and third-party services

Articles and sections of our website may include embedded content (e.g., YouTube videos, Google Maps, external forms). These third-party services may collect data about you, use cookies, and track your interaction with that content.

We recommend reviewing the privacy policies of these services for more information.

How we store and protect your data

We store personal data securely using WordPress and third-party tools with modern security protocols. Access is restricted to authorised personnel only. While we take reasonable steps to protect your information, no method is 100% secure, and we cannot guarantee absolute protection.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not sell your personal information.

We may share your data with trusted third parties as necessary to provide our services—for example, web hosting providers, support systems, and email delivery tools. These providers are bound by strict confidentiality and data protection obligations.

How long we retain your data

We retain personal data only as long as necessary:

  • Google Analytics data: up to 48 months (aggregated and anonymised)
  • Contact form submissions: 24 months
  • Support tickets: 24 months
  • Website comments (if enabled): Indefinitely, unless deleted

Your rights

Under the Privacy Act, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, email us via our contact form.

Where your data is processed

Your data may be stored or processed on servers located in Australia or by trusted third-party services in countries with adequate privacy protections. Visitor interactions may be scanned through automated spam detection systems like Google reCAPTCHA.

Contact us

For any privacy-related concerns or requests, please contact:

Bartek
Email via our contact form

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 24/06/25
Bartek | ABN 84 829 240 214